Questions? Chloe’s got answers

We offer three options. A Standard Clean covers routine upkeep — dusting, floors, kitchen, and bathrooms. A Deep Clean adds the detailed work like baseboards, vents, and door frames — perfect for a first visit or seasonal refresh. A Move-In / Move-Out is a full empty-home reset, including inside cabinets, the oven, and the fridge. See the full checklists on the Services page.

Yes. Our cleaners arrive fully equipped with professional-grade supplies and their own vacuum, so you don’t have to provide a thing. If you prefer we use specific products you keep at home — say, for allergies, pets, or a delicate surface — just let Chloe know when you book and we’ll happily use them.

Both are available — it’s entirely up to you. A one-time clean is great for a move, an event, or a seasonal deep clean. If you’d like your home to simply stay clean, a recurring plan saves you money on every visit: the more often we come, the bigger the discount, with weekly service saving the most (15% off). There’s no long-term contract — skip, reschedule, or cancel anytime.

Chloe is fully bilingual in English and Spanish and switches automatically to whichever language you’re most comfortable using — by chat, voice, or phone. No menus to navigate and no waiting to be transferred.

We clean homes across Greater Austin, including Austin, Round Rock, Cedar Park, Pflugerville, Georgetown and nearby towns — over 16 ZIP codes in all. Not sure if we reach your street? Just ask Chloe and she’ll confirm your ZIP in seconds.

Two easy ways. You can book online, or just talk to Chloe using the chat bubble or by voice. She’ll ask a few quick questions about your home, give you an exact price, and lock in a time that works.

Life happens — rescheduling is easy and there’s no penalty when you give us reasonable notice. Just message Chloe or give us a call and she’ll move your appointment to a better time. Recurring plans can be paused or skipped for a single visit just as easily.

She is, and we’re glad you asked. Chloe is a genuine AI concierge — that’s how she can answer instantly at any hour, quote your clean, and book it without phone tag. Whenever you’d rather speak with a person, a human on our team is always reachable. The cleaning itself is always done by real, vetted local pros.

You’ll always see your full, flat price before you confirm — there’s no hourly meter and no surprise charges. Payment is handled securely online when you book. (This is a tech demo, so no real charges are ever made.)

Your satisfaction is the whole point. If something isn’t right, let Chloe know within 24 hours and we’ll make it right — typically by sending a cleaner back to re-address the spots that missed the mark, at no extra cost.